Privacy Policy

Effective Date: 2023-11-20

Perennial Works LLC (“Perennial,” “we,” “our,” or “us”)

Website: https://perenni.al

Perennial is committed to protecting your information and providing transparency into how it is collected and used. This Privacy Policy explains what information we collect, how we use it, and the protections in place regarding mobile information and SMS consent.

By using our website, forms, services, or SMS programs, you agree to the practices described in this policy.

1. Information We Collect

We may collect information you provide directly, including:

• Name

• Email address

• Phone number

• Business information

• Service-related details you submit

• Information provided through online forms, scheduling, SMS, or account creation

We may also collect certain technical or usage information automatically when you interact with our website, such as device type, browser type, and general activity data.

2. How We Use Your Information

We use the information collected to:

• Provide our services and communicate with you

• Respond to inquiries and support requests

• Deliver project-related updates, account notifications, and service communications

• Process agreements, billing, onboarding, or deliverables

• Improve our website, services, and user experience

• Send optional marketing messages when you have provided consent

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

3. SMS & Mobile Compliance

Perennial follows all applicable CTIA guidelines, carrier rules, and federal/state regulations for SMS communications.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers who support the delivery of text message services.

If your information is used in any category described in this privacy policy, all such categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

4. How We Manage Information

We use administrative, technical, and security measures to safeguard the information we collect. These measures help protect data from unauthorized access or misuse.

We may allow trusted service providers to assist with internal functions such as:

• Customer support

• Secure data storage

• Technical infrastructure

• Website hosting

These providers may only access information to perform services on our behalf and are bound to maintain confidentiality.

All such uses exclude text messaging originator opt-in data and consent.

This information will not be shared with any third parties, aside from messaging aggregators necessary for SMS delivery.

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve the user experience and analyze site interactions. You may disable cookies through your browser settings if desired.

6. Your Choices

You may request updates or corrections to your information by contacting us. You may opt out of marketing messages at any time.

For SMS messages:

Text STOP to end text communications.

Text HELP for assistance.

7. Legal Compliance

Perennial complies with all applicable data protection laws, including state and federal privacy regulations, TCPA requirements, CTIA messaging guidelines, and industry standards.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted at https://perenni.al/privacy-policy with a new effective date.

9. Contact Us

For questions about this Privacy Policy or data practices, contact:

Perennial Works LLC

Email: info@perenni.al

Website: https://perenni.al